Information We Collect

We collect information necessary to provide you with our products and services, maintain your account, and fulfill legal requirements. This includes:

• Customer Information: Contact details such as your name, email address, telephone number, and billing/shipping address.
• Business & Account Information: Company name, business address, account credentials (username and password), and account preferences.
• License Information: Business permits, state tax IDs, reseller certificates, or tobacco/vape license information provided during wholesale account verification.
• Order & Payment Information: Purchase history, order items, transaction history, invoices, and payment card details processed securely through our payment service providers.

How We Use Your Information

We use the information we collect for the following operational and business purposes:

• Processing Orders: Fulfilling, packaging, shipping, tracking, and managing your orders and payments.
• Managing Accounts: Verifying business credentials, setting up wholesale access, and managing customer accounts.
• Providing Support: Responding to customer service inquiries, phone calls, emails, and troubleshooting issues.
• Website Operations: Operating, maintaining, optimizing, and securing our website and digital infrastructure.
• Legal & Compliance: Complying with applicable federal, state, and local laws, age verification requirements, and regulatory obligations.

Who We Share Your Information With

We do not sell your personal information. We only share information with trusted service providers necessary to operate our business:

• Payment Processors: Secure payment gateways to safely authorize and process payment transactions.
• Shipping & Freight Providers: Carrier services and freight companies to ship and deliver orders to your designated location.
• Website & Technology Vendors: Service providers assisting with website hosting, database management, and system administration.
• Legal & Regulatory Authorities: Government or law enforcement entities when required by subpoena, applicable laws, or regulatory compliance.

Cookies and Tracking Technologies

Our website uses cookies, log files, and standard web technologies to enhance user experience, support shopping cart functionality, remember login status, analyze site usage, and improve performance. You may disable cookies through your browser settings, though doing so may limit your ability to use certain site features.

Privacy Rights

Customers have the right to access, review, update, or request corrections to their personal and business account information. You may also request deletion of personal information, subject to statutory record-retention requirements for commercial and wholesale transactions.

Privacy Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact MIG Distro:

Email: mousainternationalgroup@gmail.com
Phone: 774-253-7940
Address: 49 Canterbury St., Unit 800, Worcester, MA 01610